Last updated: August 2026
Encouraging Math respects your privacy. This Privacy Policy explains the types of information we may collect when you visit www.EncouragingMath.com, purchase a product, create an account, contact us, or otherwise interact with our website, and how that information may be used and protected.
1. Information We Collect
Depending on how you use the website, we may collect information that you provide directly to us, including:
- Name
- Email address
- Billing information
- Account information
- Order and purchase information
- Communications you send to us
- Information submitted through website forms
We may also automatically collect certain technical information when you use the website, such as:
- IP address
- Browser and device information
- Pages visited
- Referring website
- Website interactions
- Cookie and similar technology information
- Information used for security, fraud prevention, and website operation
2. Purchases and Orders
When you purchase a product, we collect information necessary to process and maintain your order.
This may include your name, email address, billing address, products purchased, order amount, transaction status, download permissions, and related order information.
We use this information to:
- Process and administer purchases.
- Provide access to digital products.
- Maintain transaction and order records.
- Provide customer support.
- Prevent fraud and misuse.
- Comply with accounting, tax, legal, and regulatory obligations.
3. Payment Processing
Payments are processed through third-party payment providers such as Stripe and, when available, PayPal.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
Encouraging Math does not ordinarily receive or store your complete payment-card number when payments are processed through these providers. We may receive transaction information necessary to confirm and administer your purchase, such as payment status, transaction identifiers, payment method information, and related records.
4. Digital Downloads
When you purchase or access a downloadable product, we may maintain records relating to your download permissions and activity.
This information may include the product purchased, order information, number of downloads, remaining download permissions, access expiration, and other information necessary to administer digital-product access and enforce applicable license terms.
5. Customer Accounts
If customer accounts are available and you create an account, we may store information associated with your account, including your name, email address, billing information, order history, download access, and account preferences.
You are responsible for maintaining the confidentiality of your account credentials.
6. Cookies and Similar Technologies
Encouraging Math and services used by the website may use cookies and similar technologies to operate the website, maintain sessions, remember preferences, support shopping-cart and checkout functions, improve security, analyze website performance, and provide other website functionality.
Some cookies are necessary for features such as shopping carts, checkout, customer accounts, and website security.
Other cookies or technologies may be used for analytics or other optional purposes where applicable.
You may be able to control certain cookies through your browser settings or any cookie-consent tools provided on the website.
7. Analytics and Website Performance
We may use analytics and website-performance services to understand how visitors use Encouraging Math and to improve the website, products, and customer experience.
Depending on the services enabled on the website, these providers may receive technical information such as IP address, browser or device information, referring pages, pages visited, and interactions with the website.
We will update this Privacy Policy as appropriate when material analytics or advertising technologies are added or changed.
8. Communications and Customer Support
If you contact Encouraging Math, we may retain your message and contact information as reasonably necessary to respond, provide support, resolve purchasing or download problems, maintain appropriate business records, and protect against fraud or abuse.
We do not sell your email address merely because you contact us or purchase a product.
9. Comments and User Content
If comments or other user-submitted content are enabled, we may collect the information entered into the applicable form as well as technical information such as IP address and browser information for security and spam-detection purposes.
Publicly submitted content may be visible to other visitors.
Do not submit information that you do not want displayed publicly when using a public commenting feature.
10. Embedded and Third-Party Content
Pages or articles may contain embedded or linked content from third-party websites.
Third-party content may operate as though you visited the third-party website directly and may collect information, use cookies, or track interactions according to that provider’s own practices.
Encouraging Math does not control the independent privacy practices of third-party websites.
11. How We Use Information
We may use information collected through the website to:
- Operate and maintain Encouraging Math.
- Process orders and payments.
- Deliver digital products.
- Manage customer accounts and download permissions.
- Respond to questions and provide customer support.
- Improve website functionality and educational resources.
- Detect fraud, abuse, security threats, or license violations.
- Maintain business and transaction records.
- Comply with legal, accounting, tax, and regulatory requirements.
- Enforce our Terms of Service and Digital Product License Terms.
12. How We Share Information
We may share information with service providers when reasonably necessary to operate the website and conduct our business.
These providers may include:
- Payment processors
- Website hosting providers
- Email and communication providers
- Analytics providers
- Security and fraud-prevention services
- Website and e-commerce technology providers
- Professional advisers when reasonably necessary
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, property, security, or the integrity of the website.
We do not sell personal information to advertisers.
13. Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected and to meet legitimate business, accounting, tax, security, fraud-prevention, and legal requirements.
Order and transaction information may be retained even after an account is closed when retention is reasonably necessary for these purposes.
14. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include rights to request access, correction, deletion, or other information concerning our handling of your data.
Certain information may need to be retained when required for legal, accounting, security, fraud-prevention, or legitimate business purposes.
Privacy requests may be submitted through the contact method provided on the Encouraging Math website.
We may need to verify your identity before completing certain requests.
15. Children’s Privacy
Encouraging Math creates educational resources that may be used by children, but purchases and website accounts are intended to be managed by parents, guardians, educators, or other adults.
We do not knowingly request that children provide personal information directly to us without appropriate authorization.
If you believe a child has submitted personal information to Encouraging Math inappropriately, please contact us so we can review the situation.
16. Data Security
We use reasonable administrative and technical measures intended to protect information handled through the website.
No method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
17. International Visitors
Encouraging Math may be accessible to visitors outside the United States.
Information may be processed in the United States or other locations where our service providers operate. Applicable privacy rights may vary according to your location.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.
The current version will be posted on this page with its applicable update date.
19. Related Policies
This Privacy Policy should be read together with our:
- Terms of Service
- Digital Product Refund Policy
- Digital Product License Terms
20. Contact Us
Questions or requests regarding this Privacy Policy or personal information handled through Encouraging Math may be submitted through the contact method provided on www.EncouragingMath.com.